Alarm Company Comparison Guide

Posted on April 29, 2017 by OnGuard
Categories: General

Alarm Company Comparison Form

Choose wisely the company entrusted to protect what matters most.

Category # OnGuard / Guardian # Company B # Company C

CENTRAL MONITORING STATION

           
Facility Awards   2015 Central Station of the year by CSAA

 

Only 2 time winner to date

       
Certifications   UL Commercial and Residential, 5 star diamond by the CSAA, Factory Mutual        
Backups   Redundant facilities in PA and AZ,

 

3 power generators, dual communication trunks from separate tele-communication providers, secure building with access cntrl

       
Response Time   23 seconds average        
Years in Business   67 years        
Primary Communication   Verizon wireless LTE (or AT&T)        
Alternative Communication   Alarmnet, Telguard, Landline, IP        
2-way Voice   Enhanced svc via 2-way voicelink

 

Never be home alone during an emergency

       
Video Monitoring Service   Yes, Rapid Response        
             
Monitoring rate guarantee   Monitoring rate price protection for term        
             
INSTALLATION            
Technician Training   Trained by factory reps        
Background checked   Yes        
Drug tested   Yes, Random        
Owner’s wife standard   Yes   NA   NA
Communication   Yes, Call when enroute, text, office        
Project mgr.   Yes        
Proper installation checklist   Yes, 33 point        
Certificate of Completion Process and Form   All zones confirmed to monitoring ctr        
Training and set-up   Up to 1 hr. included, no add charge        
Cleanup   We will leave your as is, if not cleaner.        
Uniformed technicians   Yes        
Identification credentials   Yes        
             
             
EQUIPMENT            
Alarm brands   2gig GC2-GC3, DSC NEO, Honeywell Vista, Interlogix Simon and Concord, Firelite, other        
Video brands   LTS-HIKvision, TruVision, HTS, VideoFied, other        
Access Control brands   Interlogix TruPortal, IEI,        
Warranty   One year parts and labor (3 support plans available with 3yr and Lifetime Warranty)        
Pricing   Itemized and transparent        
Monitoring rate guarantee   Monitoring rate price protection for term        
Recycling   We recycle old equipment and batteries.        
             
SERVICE            
3 support plans available   Silver, Gold & Platinum Options:

 

Allows you to budget and get the custom level of service and support you want beyond our standard Bronze warranty.

       
Guarantee   Triple Guarantee

 

1)$ 500 theft deductible

2) 6 month satisfaction guarantee or

E your money back

3) Free move of alarm basic pkg after 1 yr*

       
Emergency service available   24/7 if you need us        
Interactive   Mobile tech via alarm.com allows us to diagnose and fix many issues remotely        
Office manager / Customer service agent   Full time to serve your needs        
Emergency Installs   If you have an emergency, we have one.        
             
             
OTHER            
Angie’s list   OnGuard Super Service Award Winner

 

2011, 2012, 2013, 2014, 2015, 2016

       
Home Advisors   5 star rated        
Google   5 star rated        
Veteran Certified Business   Yes        
Guardian Protection Services

 

Authorized Dealer

  5 years        
Owner’s years of industry experience   Since 1983 (34 years)        
Independent   We carry multiple brands and services to best suit your needs, not ours.        
Partners   We believe in aligning ourselves with the best of the best.        
Comprehensive 7 point security level   We strive to provide complete security solutions. Were we are unable to deliver with expertise we refer.        
Digital fingerprint program   Free Digital BioDocs at Community Events        
Local ‘brick and motor’   Yes, local service and installation        
Referral rewards   OnGuard cash or free monitoring        
Owner – Operator directly involved   Yes        

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