Monthly Archives: October 2021

Account Takeover from Local Competitor and Unprofessional Conduct

We took over an account today from a Local ‘Competitor’. After two successful undetected break-ins, the owner confronted his client. The client called to complain about another issue after yesterday’s service call with the ‘competitor.’ The owner got upset and actually disconnected the client’s alarm immediately after they called to cancel (always best to call […]

24/7 Monitoring & Cloud Services meet 24/7 Emergency OnCall Support

We’ve launched 24/7 Emergency Support for our clients, bolstered by investments in extra labor costs. This improvement extends to our cloud services, particularly benefiting the commercial sector with advanced security and fire systems. We use operations software to handle calls, manage tech schedules, and workflows remotely. As a cloud technology company, we offer top-notch service […]

Smoke Alarms Installation and Testing Guidelines

Smoke Alarms Saves Lives. Have Smoke Alarms installed on every level of the home, inside each bedroom, and outside each sleeping area. For best protection, make sure the alarms are interconnected so when one sounds, they all sound. Test the smoke alarm once a month making sure everyone can hear it. 24 hour monitored smoke […]

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