At OnGuard we have never had a rate increase and have no plans of one in the ten years of we have been in the security alarm business.
Other companies do it as matter of practice. If you read ADT’s small print on their contract (last I looked) it says they reserve the right to increase alarm monitoring and security service prices after the first year and worse, they regularly do.
In the past, it was easier to switch alarm service providers with big blue. Today, not quite so as they are using a proprietary brand of equipment made by Residio (formerly Honeywell) exclusively for ADT.
ALARM BUYER TIP: There are plenty of excellent NON-PROPRIETARY alarm systems in the market. Ask and make sure you don’t get stuck with a system other alarm providers can not use and switch alarm service. Other proprietary alarm providers than ADT include: Xfinity, Simply Safe, Sonitrol, Simplex (Commercial Fire Alarm), Pyrotronics (Commercial Fire Alarm), and Siemens (Commercial Fire Alarm).
Here is a recent example of General Alarm, a division of Mulhaupt’s Inc, raising their alarm monitoring prices $1-3 per month.
At OnGuard our agreement reads that our prices are guaranteed NOT to increase during the initial term with the one exception being if an outside regulatory or government entity add additional costs beyond our control.